What is the refund policy of the Platform?

For the issuer, no reimbursement of Platform Processing Fees shall be allowed unless the refund request was made due to technical fault/error such as transaction duplicity, data entry mistakes, or any other circumstances that Ethis at our sole discretion deem fit. 

In the event the campaign is not successful for any reason, including the targeted amount not being achieved, we will refund the investment sum paid by the Investor by crediting the refund into the bank account or the available balance which is up to the Investor’s preference. No interest and/or payment provider fee shall be payable/refunded to Investors on any such refund. 

Where the right to refund is applicable, the Investor shall bear all transaction costs.